Can't connect to ESC database

Issue
  • Workstation is unable to connect to ESC
  • Server computer is unable to connect to ESC
  • Sudden occurence of ESC taking longer or timing out when trying to work
Resolution

 

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Detailed Resolution

1. First, on the server computer, hold down the Windows Key and press the letter R (Windows+R).

2. Next, type in Services.msc and press Enter or click OK.

service1.PNG

3. Scroll to the SQL Server (ESC) service, and click Restart or Start in the top-left of the window.

servvice3.PNG

4. Scroll to the SQL Server Browser service, and click Restart or Start in the top-left of the window.

servvice4.PNG

5. Restart ESC and try using it again.

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