A payment for invoice could not be applied

Description of Error:

When posting invoices to QuickBooks the following error appears:

A payment for invoice ‘0000001250’ could not be applied in QuickBooks:

Object “6FF-1401894769” specified in the request cannot be found.

Posting will continue, but you may need to manually apply the payment in QuickBooks.

Cause of Error:

The prepayment applied to the invoice listed in the error has been deleted from QuickBooks.

Resolution:

Recreate the prepayment in QuickBooks manually and apply it to the invoice listed in the error.

To prevent this from happening in the future, do NOT delete items from QuickBooks that ESC posted. If you need to edit something, do it in ESC and then repost. This will remove the entry from QuickBooks and then recreate it correctly when the invoice is reposted.

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