Customer already has job information.

Description of Error:

The following error occurs when saving a job or posting invoices containing a job to QuickBooks:

Error Posting Job XXXXXXX:

There was an error when saving a Customers list, element "XXXXXXX". QuickBooks error message: This customer already has job information. To add a new job, the customer's current job information must be moved into its own job.

Cause of Error:

The QuickBooks customer record that the job is associated with has information in the Job tab.

Resolution:

Recall the customer in QuickBooks and clear all fields on the Job tab. Save the customer. Recall the job in ESC and save it to post it to QuickBooks.

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