Customer could not be posted to QuickBooks - record not found.

Description of Error:

The following error appears when attempting to save a customer or post invoices to QuickBooks.

Customer could not be posted to QuickBooks - record not found.

Cause of Error:

This error is caused when a customer is saved, but location 00001 does not exist for that customer. It was possible in earlier versions of ESC to change the number of a location from 00001 to something else. This can no longer be accomplished through normal program usage, but could still be achieved through a bad import.

Resolution:

To fix this problem, recall the customer in the customer information screen, create a location 00001, and save.

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