Description of Error:
When attempting to email out of ESC or send and email page, the following error may be returned:
Email was not sent successfully. The error returned was: Error sending: Request VHJahW51Yxp===
Response: 535 5.7.3 Authentication unsuccessful.
Cause of Error:
An invalid user name or password exists in ESC for the provided SMTP email account.
To correct the problem, log into ESC and go to Company→System Setup→Email. Update the login name and/or password for the Login User to a current correct one.