ESC Connections Server settings are not optimal

When exiting the ESC Connections Server, the following message may appear:

ESC Connections Server settings are not optimal which may have an impact on performance and resources utilization. Please revise the advanced settings.

Cause of Issue:

The option "Enable Detail Logging" has been turned on in the ESC Connections Server and should be turned off if you are not actively troubleshooting any issue directly with an ESC support technician.

Resolution:

To disable the detail logging option in the ESC Connections Server:

  • Open the ESC Connections Server.
  • Select Settings.
  • Select Advanced tab and uncheck the ‘Enable Detail Log’.
  • Click Apply.
  • Click Close.
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