Description of Error:
When attempting to save a record (customer, dispatch, part, etc.) the following error appears:
The following error occurred while saving the ______: Save ______ record: Multiple-step operation generated errors. Check each status value.
After clicking OK to the error the record will remain on the screen so that it can be corrected.
Cause of Error:
This error is generally caused by text being pasted directly into a field of the entry screen from another program such Microsoft Word, Outlook, Internet Explorer, etc. The text being pasted into ESC contains characters or fonts which are incompatible with the standard characters in the Microsoft SQL database.
Delete the pasted information and manually retype it.
If you need to copy text from other sources a simple way to avoid this error would be to copy all text from other programs into Windows Notepad first. Then copy the text again from Windows Notepad into ESC. Copying the text from Notepad will ensure that every character is a standard one that can be read by SQL.
If this doesn't solve the problem, look for a field that contains a lot of data. Most fields in ESC only allow a limited number of characters. It is possible that you found a screen that allows you to enter more data than the field supports. When this happens, reduce the number of characters in the field and let us know about it immediately so that we can prevent this from happening in the future.