General Troubleshooting for Appearance and Resolution Issues


Before we begin
  • Size of characters within ESC too small/too large to view
  • Fields are missing within certain modules
  • A particular workstation looks different than others
  • Environment is using Remote Desktop or remote access software (Team Viewer)
See it done

Things to check

1. Go into Display Settings, within Windows and make sure the Scaling is set to 100%.

2. Go into Advanced within Display Settings and toggle between On and Off to see if that helps.

3. Check the monitor's resolution and try setting it to a 720 resolution.

4. Restart the computer and test ESC again.

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