Best Use Setup for Categories and SubCategories
This is Marcia a new staff member to a NoVa HVAC company and entry/beginning user of ESC (3 mo). Our company has been using the ESC software for several years now - primarily for dispatch; however, the system has a great deal of cleanup to be performed. I am curious whether anyone would be willing to share their setup for Categories and Subcategories for best practice in the HVAC industry to save me some time in cleaning up what exists now. There is vast room for improvement!!! We are a Trane dealer and most of our items are specific to Trane products. It would be wonderful if there are any users in the DC metro area willing to demo their use of the software. I am not new to system solutions and feel I have a good handle on the ESC software unfortunately I am new to the HVAC Industry. Any feedback is greatly appreciated.
Thank you. I am looking forward to being a future contributor to the community forum.