Standard User Setup
Our company provides telecommunications inside wire services. We install and service telephones, voicemail, background music and other low voltage services. I am still setting up or program for use. I see where the ADMIN user would need all the boxes checked in setting up users. I want to setup that same person with a separate user name for use on ESC Mobile because they also work in the field and customers get invoiced for their time. What is considered a standard technician user setup that will be using ESC Mobile. In our business it is unusual to accept payment on the job site. Should the sales person be setup differently? I think only ADMIN should have access to the System Module and Technician and Sales people would not. Do any technicians or sales people need to have access to add, remove or edit to other modules? Seriously...I need help. I don't have time to sit and contemplate the best choice on this.