Customer Surveys
Good afternoon! Anyone using customer surveys have a recommendation for a survey program to use?
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Good afternoon! Anyone using customer surveys have a recommendation for a survey program to use?
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Terri,
We use Survey Monkey. it works. I haven't done any comparisons with other products, so I can't tell you if it's better or worse than anything else.
Rick
Hey Terri! I tried to ask around the office to get more info on this, but here's what I found - maybe some other ESC users will have other ideas!
We use Survey Monkey and MailChimp.
Survey Monkey is pretty awesome, it allows you to create a Link, that you can attach within your emails, which will let your customers take a survey after they click the link.
And apparently in MailChimp ( I haven't been able to verify this ), you can create mail templates that you email through mailchimp that have the survey built into it.
Oh and the links, sorry!
Survey Monkey
https://www.surveymonkey.com/
Mail Chimp
https://mailchimp.com/
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