Discounts on invoices

We have a policy in which our maintenance clients receive a % discount on repairs but not the original diagnostic fee. Is there a way to allow the diagnostic fee line, which is usually the top line of the invoice, to not be discounted when the tech uses the discount line at the bottom of the invoice?



1 comment
  • Just a thought, but you might create a separate diagnostic code for maintenance clients that is priced so that the discount will reduce it to your stand rate.  Otherwise, I think ESC is going to discount everything listed above the discount code. 

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