Jason, sorry I just saw your post. Yes, we have integrated Service Channel and ESC. We hired a programmer to do the coding. I served on the team that implemented the integration three years ago, so if my memory serves me, I might be able to answer basic questions about how we did it. It has worked well for us.
Comments
Jason, sorry I just saw your post. Yes, we have integrated Service Channel and ESC. We hired a programmer to do the coding. I served on the team that implemented the integration three years ago, so if my memory serves me, I might be able to answer basic questions about how we did it. It has worked well for us.
Thanks. I ended up having to write the integration for us.
Please sign in to leave a comment.